Casual Cashier - Mall of Africa

About

Description

Dis-Chem Pharmacies is seeking a Casual Cashier to provide excellent customer service at the point of sale while ensuring accurate and secure transactions. Responsibilities include processing payments (cash, cards, vouchers), handling returns, adhering to cash-handling procedures, and maintaining fraud prevention measures. The ideal candidate must have Matric/Grade 12, 6+ months of cashier experience, strong numerical skills, and the ability to work retail hours. Competencies include attention to detail, trustworthiness, and basic customer service. Must be reliable, presentable, and able to follow company policies.

Responsibilities

• Adhere to Dis-Chem’s customer service policies and procedures
• Establish a professional relationship with customers
• Report customer complaints and compliments to the Frontline Supervisor or store management
• Adhere to the customer turnover hourly rate
• Be aware of current sales and promotions
• Ensure colleagues and customers are not exposed to any risk
• Carry out and manage Dis-Chem 5-star communication principles
• Be responsible for cash flow
• Ensure all line voids and price changes are approved and signed off by the supervisor
• Exchange merchandise for customers and accept returned goods by customers when authorised to do so
• Transact all purchases – receive and process all payments (cash, bank cards, vouchers, coupons, other forms of payments) accepted by Dis-Chem
• Process all loyalty cards, including those of our accelerator partners (Discovery Health Care, Medihelp Lifestage, Momentum Multiply, Legacy Lifestyle, ABSA Rewards, and eBucks)
• Ensure cash is placed in the drop safe according to Dis-Chem’s SOPs
• Ensure usage of your code and password is restricted to only you, is safe, and is changed regularly
• Ensure all outgoing stock/items/scripts are scanned and paid for
• Ensure that all money is strictly kept safely and securely inside the till
• Handle daily takings confidentially and only discuss with management
• Be alert, recognise, and report suspicious behaviour to management
• Address queries regarding store merchandise
• Adhere to Dis-Chem’s security policies and procedures

Qualifications

• Grade 12 / Matric
• A minimum of 6 months’ experience in cashier/till operations
• Computer literate – MS Office
• Sound numerical skills
• Strong command of the English language
• Basic customer service
• Willing and able to work retail hours

Application instructions:

• Apply.